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At Eric F. Anderson, Inc., we pride ourselves on our responsiveness
and enthusiasm to tackle any problem our clients may call us with. Our
team of service personnel are equipped with vans that are fully stocked
with parts and supplies to perform just about any repair that may be
necessary.
Whether we are called to repair a bent sign pole, modify a bathroom
to meet ADA standards, or replace a burned out motor on a checkstand,
we are prepared to mobilize 24 hours a day, 7 days a week.
Our
Service Department epitomizes the spirit of EFA. When visitors
come to our headquarters in San Leandro, they see our attitude
towards responding to client needs, captured in our pseudo-address, “24/7
Service Street.” |
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Our
responsiveness has been put to the test time and time again. Not long
ago, we received an urgent call from a client it the middle of the night. The
roof drains on a supermarket roof had been obstructed, and during a
rainy new year’s eve, water collected on the roof.
In the early morning hours, the weight of the water caused the roof to collapse
onto the checkstands. EFA mobilized a team of our skilled carpenters and service
personnel. By the time the store opened for business the next day, the debris
was cleaned up, water mopped out of the store, roof shored up, temporary shelter
constructed, and checkstands restored to working order. The store was able
to keep its doors open and sell product to its customers.
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